AGNT/01 deploys AI employees that auto-book treatments, request reviews while clients are still glowing, and recover the regulars who quietly drifted. Live in 48 hours. Trained on your services and your voice.
Book a free strategic audit →35%
average rebooking rate (industry: 60%+)
90 days
how long lapsed regulars sit before anyone follows up
+5×
review velocity within 90 days of deployment
+$115K
incremental annual revenue at $600K spas
01 The leak
Spa revenue lives or dies on three numbers: rebooking rate at checkout, post-visit review velocity, and lapsed client reactivation.
Most Ottawa spas have a rebooking rate around 35% (industry benchmark is 60%+), pull 3-5 reviews a month, and have a quiet pool of 90-day-lapsed regulars that nobody follows up with.
Each one of those gaps is six figures of revenue a year. They don't show up because nothing breaks. The room is full when you walk through it. But the ceiling is much higher than where you are.
$115K
Annual revenue captured by AGNT/01 deployments at $600K mid-size Ottawa spas. Conservative.
02 The deployment
Each one earns its keep before the next. Start with bookings — that's the inbound capture. Then reviews while clients are glowing. Then win-back for the silent regulars.
→ 01
Answers booking calls and Instagram DMs 24/7. Books treatments directly into Mindbody, Vagaro, Booker, or Fresha. Knows your service menu, durations, and which therapist does what. Asks pre-treatment questions so the experience starts before the client walks in.
→ 02
Texts every client 60 minutes after they leave — when they're still in the post-treatment afterglow. Asks for a quick review with language matched to the treatment. Most spas see review velocity go up 3-5x within 90 days. Catches dissatisfied clients privately before public reviews.
→ 03
Identifies clients who haven't been back in their typical cycle — 45 days for facials, 21 for waxing, 90 for membership massages — and sends a personalized re-engagement message tied to a seasonal package or new treatment.
03 The stack
No rip and replace. Bilingual EN/FR by default — important for Ottawa-Gatineau crossover.
04 The math
Total incremental revenue · Year one
+$115K
Conservative numbers based on AGNT/01 client patterns. Yours will vary based on treatment mix, average ticket, and current rebooking rate.
+$60,000
Rebooking rate 35% → 55%
+$25,000
Lapsed client reactivation
+$30,000
Review velocity → new client flow
05 Honest take
We won't sell you what you don't need. Skip AI for now if any of these are true.
Volume isn't there yet. Build to 2-3 therapists first, then layer AI on top.
If you're still on a paper book or DMs only, get on Mindbody, Vagaro, or Fresha first. We integrate with what already works.
If you're already great at this, the AI lift is smaller. Audit will tell you the truth — most spas overestimate.
06 Real questions, real answers
Will my front desk staff feel replaced?
No. Front desk now does the "wow" work — greeting clients, retail upsells, handling complex requests. AI does the texts, the recall, the after-hours messages.
How do you handle clients who want a specific therapist?
The AI knows your team and books accordingly. If their preferred therapist is unavailable, it offers nearest alternatives.
What about gift card sales?
AI handles the entire flow — capture, payment link, recipient delivery, redemption tracking. Especially powerful in November-December gift season.
Will the AI sound right for a spa context?
Yes. Trained on your brand voice — calm, warm, attentive. Most clients can't tell the difference from a human.
What if I want to cancel?
Month-to-month. No long-term contracts. We earn the renewal every month or you walk away — your data exports cleanly.
07 Your move
Thirty minutes. We measure your rebooking rate, review velocity, and lapsed-client pool. We show you the gap and the 90-day deployment plan to close it.
Book your audit →